Terms and Conditions

Welcome to poetrique.com (the “Website”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using this website, you agree to be bound by these Terms. Please read them carefully. 

1. General 

poetrique.com is owned and operated by Aspire Athletic Wear LLC, a fashion brand offering women’s apparel and accessories. 

These Terms apply to all users of the website, including browsers, customers, and contributors of content. 

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website after any changes indicates your acceptance of the revised Terms. 

2. Eligibility 

To use this website or place an order, you must:

  • Be at least 18 years of age or use the website under parental or legal guardian supervision. 
  • Provide accurate, complete, and current information during registration or checkout.
  • Use the website only for lawful purposes. 

3. Product information 

We make every effort to display our products as accurately as possible, including colours, fabrics, and descriptions. However, actual product colours may vary slightly due to screen settings or photography lighting. 

Poetrique reserves the right to modify, update, or discontinue any product at any time without prior notice. 

4. Pricing and payment 

All prices listed on poetrique.com are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. 

Prices may change without prior notice. 

Payments can be made securely using the payment methods available on the website, including UPI, debit and credit cards, net banking, and wallets. 

Poetrique reserves the right to cancel or refuse any order, including in cases of pricing errors, payment issues, or suspected fraudulent activity. 

5. Orders and fulfilment 

Orders are considered confirmed only after successful payment and order confirmation via email. 

Delivery timelines shown at checkout are indicative and may vary based on location and courier serviceability. 

Poetrique will not be responsible for delays caused by factors beyond our control, such as courier delays, natural events, or operational disruptions. 

We reserve the right to limit or cancel quantities purchased per person, household, or order. 

6. Returns, exchanges and refunds

 Please refer to our detailed Return, Refund and Exchange Policy for complete information. 

In summary:

  • Returns are accepted only for eligible products within the defined time frame.
  • Store credit is issued after the returned product passes quality check at our warehouse.
  • Refunds are processed only when a replacement is unavailable for a damaged or incorrect item.

7. Shipping 

Shipping timelines vary based on delivery location and serviceability. 

Tracking details are shared via email or SMS once an order is dispatched. 

If an order is returned to us due to incorrect address details or repeated failed delivery attempts, re-shipping charges may apply. 

For more information, please refer to our Shipping Policy

8. Intellectual property 

All content on poetrique.com, including images, designs, graphics, text, logos, and trademarks, is the property of Poetrique and is protected by applicable intellectual property laws. 

You may not reproduce, distribute, modify, or use any content from this website without prior written permission from Poetrique. 

 

9. User conduct 

By using this website, you agree not to: 

  • Upload or share false, misleading, unlawful, or harmful content.
  • Interfere with or compromise the security of the website.
  • Attempt to hack, reverse engineer, or disrupt our systems.
  • Use our content or materials for commercial purposes without authorisation.

10. Third-party links 

Our website may contain links to third party websites for your convenience. These websites are not owned or controlled by us. 

We are not responsible for the content, accuracy, or policies of any third party websites. Accessing them is at your own discretion. 

11. Limitation of liability 

Poetrique and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. 

In all cases, our total liability shall not exceed the amount paid by you for the product in question. 

12. Indemnification 

You agree to indemnify and hold harmless Poetrique, its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the website. 

13. Governing law and jurisdiction 

These Terms are governed by the laws of India. 

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. 

14. Termination 

We reserve the right to suspend or terminate access to the website, without prior notice, if these Terms or any related policies are violated. 

15. Contact information 

For any questions or concerns regarding these Terms, please contact us at: 

Phone: +91 7411934848 
WhatsApp: 
+91 7411934646
Email: 
hello@poetrique.com 

Available Monday to Friday, 10 AM to 7 PM IST 

 

By using poetrique.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.